Whenever a large or complex order is received, companys tend to look for an order fulfilment centre. In these cases a fulfilment RFP plays a major role in order to ensure yourself that you are working with the top quality order fulfilment centre. Every RFP will be different based on the specific needs of the customer and the requirements that have been defined. There are lot of order fulfilment centres across the UK, but not all are the same in terms quality, technology, pricing and customer service. Let’s take a look at some of the questions you should ask:
Will you be a true partner?
You tend to have a closer relationship with a fulfilment centre than many other business partners, so choose with this in mind. An order fulfilment centre needs to be able to cope with your orders, and ideally grow with you too. BOXstation have an excellent reputation for working closely with the customers as a true partner and our pay-as-you-go option is the perfect answer for seasonal or new businesses.
We can address your concerns
List any concerns you may have, and go through them with the fulfilment centre. Mention your strategic goals and sales / objectives for the immediate future too. Listen to how they would solve these problems and that can give you an idea for how well you can work together in the future.
Ask about the scope of their services
You should have a clear idea exactly what services each fulfilment centre is capable of. This will help you decide if you have a good fit but always consider future growth plans too eg increased products / sales / territories.
At BOXstation, we have a large, fully secured warehouse facility to take care of your fulfilment needs. We are very experienced in product warehousing, inventory management and pick and pack to effectively process your orders with complete accuracy.